Scope
This policy explains how Jakoma collects, uses, and protects personal data across our websites and tools, including ApplySmart and 100 to 10K.
Controller & contact
Jakoma is the data controller for personal data processed on our sites. For privacy queries or rights requests, email support@jakoma.org.
What we collect
- Information you provide — e.g. name, email, and message content submitted via forms or purchases.
- Usage data — limited usage data used to improve services; analytics load only after cookie consent.
Lawful bases
- Consent — analytics cookies and optional marketing communications.
- Contract — delivering purchased digital products and services.
- Legitimate interests — security, fraud prevention, essential site operations.
- Legal obligation — tax, accounting, and regulatory compliance.
Processors & third parties
We use trusted providers acting under our instructions where relevant, such as payment/digital delivery, forms, and analytics tools (analytics only with consent).
We do not sell personal data. We share data only to operate services, comply with law, or with your consent.
International transfers
Where data may be processed outside the UK/EEA, we rely on appropriate safeguards (e.g. contractual clauses and vendor protections).
Retention
We retain personal data only as long as necessary for the purpose collected, then delete or anonymise it.
Security
We apply technical and organisational measures appropriate to risk (access control, encryption in transit, least-privilege access).
Your rights
- Access, rectification, and erasure
- Restriction or objection to processing
- Data portability (where applicable)
- Withdraw consent at any time (for consent-based processing)
You may also complain to the ICO in the UK.
Cookies & consent
Analytics cookies load only after you click Accept on our banner. You can change your choice anytime on our Cookie Policy page.