What we assess
Connectivity
Wi-Fi coverage, device reliability and everyday troubleshooting points.
Usability
Whether residents, staff and families can actually use the setup.
Alerts and escalation
Who receives alerts, what they mean and what happens next.
Privacy and consent
Camera use, data sharing, transparency and appropriate boundaries.
Staff workflows
How technology fits daily routines rather than adding friction.
Future roadmap
A practical improvement plan instead of a shopping list.
Provider review deposit
Use the enquiry form first if the scope is complex. For a clear initial review, a deposit can secure the next step.
£249
Supported Living Technology Review Deposit
Initial practical review of technology, connectivity, usability, privacy, consent, alerting and staff workflow considerations. This is not clinical advice, care regulation advice or emergency monitoring.
For multi-site or complex provider work, submit the enquiry first so Jakoma can confirm the right scope.
When to enquire first
Use the enquiry route for multiple properties, urgent safeguarding concerns, complex care settings, procurement requirements or where you need a written quote before payment.
Provider-ready outputs
- Plain-English review of current technology, connectivity and usability.
- Privacy, consent, alerting and family-access considerations captured early.
- Practical improvement options instead of a generic gadget list.
- Clear distinction between technology guidance and care, clinical or safeguarding responsibilities.
Best-fit situations
- Small providers needing an independent technology review.
- Settings where staff workflows and resident usability are creating friction.
- Teams considering cameras, alerts, sensors or family communication tools.
- Organisations that need a practical starting point before procurement or policy work.
Supported living FAQs
Is this care regulation advice?
No. This is practical technology review and guidance, not legal, clinical, care-regulation, safeguarding or emergency-monitoring advice.
Can you review privacy and consent?
Jakoma can highlight practical privacy and consent considerations around technology use, especially cameras, alerts and family access.
Should providers pay online?
For complex settings, enquire first. The deposit is best used once scope and suitability are clear.
Can this cover multiple locations?
Yes, but multi-site work should be scoped first so travel, interviews, review depth and outputs are clear.
Provider route
Consultative first, with payment only when scope is clear.
Provider enquiry
Share setting type, number of units, current technology and the main issue.
Suitability discussion
Jakoma clarifies privacy, consent, staff workflow and whether a review is appropriate.
Review or quote
A review deposit can be used for a defined starting point; larger work is scoped separately.
Usable outputs
Outputs focus on practical decisions, connectivity, workflows, privacy, consent and next actions.
Start with a short enquiry
Tell us the situation in plain language first. Jakoma will confirm whether a paid assessment, setup, remote advice or quotation is the right next step.